Tech Support

Yes, because Blogger wants to fuck with you for your views and do it publicly... It's almost as bad as This guy and his Dell and how he goes accusing Dell of bad service.

Difficulties happen. It's especially true for a large company with tons of different things interconnected. Althouse happened to get flagged when blogger was going down the tubes and their tech support was very busy. It'll be a while before they start digging through their flagged folders to separate the pedophiles from inappropriately flagged blogs. Rob just happened to hit telecom difficulties and then threw a hissy fit when they didn't immediately respond to his requests for support.

I admit that both could have been handled but when you are dealing with overworked Tech Support and/or being a pain in the ass and demanding IMMEDIATE satisfaction, you are going to turn your best resources (the techs you are working with) into enemies (or at least they aren't going to go out of their way to above and beyond their normal duties).